Frequently Asked Questions

Will I receive the same product that I see in the picture?
- Images are representative purpose only, actual product may vary in size and colour.
- However as a reputable and trustworthy brand,Adi agro industries will strive to ensure that the product is as close to the image as possible and will maintain consistent quality.

Note: Our most loved premium Rajasthani chai masala, is currently being packed in a brown ziplock pouch. The images of the chai masala packaging as seen on our website, is under manufacturing and will be available shortly.
Where can I view my sales receipt?
- Dear customer on completing purchase of the product on our website, you shall get a copy of your sales receipt to your email address or via sms to your registered mobile number.
- If you cannot find your sales receipt or order history, you can contact us at info@adiagro.in, or our customer support for further assistance.
How can I return an item?
- Adi agro industries would love to help with the ease of return/ refund/ exchange of your product.
- Provided, you are eligible in the criteria, as stated in our return and refund policy.
- Kindly go through the return and refund policy for further information.
Will you restock items indicated as “out of stock?”
- Definitely, we will restock items indicated as ‘out of stock’, at the earliest.
- Meanwhile, for immediate requirement of the product, mail us at info@adiagro.in or contact us and we will assist you at the earliest.
Where can I ship my order?
- We currently are accepting orders only from India.
- For any concerns regarding shipping, kindly go through our shipping policy and reach out to us at info@adiagro.in for any queries related to shipping.
Why are some particles/ sediments, present at the bottle of the bottle?
- Firstly, the sediments or particles are completely normal and natural in cases of wood pressed oils.
- Infact one of the characteristics of wood pressed oil is that, it may contain some sediments or particles from the seeds or nuts that are used to make the oil.
- While the presence of sediments may be unfamiliar to some consumers, it is actually a sign that the oil is minimally processed and retains it’s natural properties.
- Infact, some people believe that the sediments may even have health benefits as they can contain vitamins ,minerals and other beneficial compounds.