INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
- Images are representative purpose only, actual product may vary in size and colour.
- However as a reputable and trustworthy brand,Adi agro industries will strive to ensure that the product is as close to the image as possible and will maintain consistent quality.
Note: Our most loved premium Rajasthani chai masala, is currently being packed in a brown ziplock pouch. The images of the chai masala packaging as seen on our website, is under manufacturing and will be available shortly.
- However as a reputable and trustworthy brand,Adi agro industries will strive to ensure that the product is as close to the image as possible and will maintain consistent quality.
Note: Our most loved premium Rajasthani chai masala, is currently being packed in a brown ziplock pouch. The images of the chai masala packaging as seen on our website, is under manufacturing and will be available shortly.
Where can I view my sales receipt?
- Dear customer on completing purchase of the product on our website, you shall get a copy of your sales receipt to your email address or via sms to your registered mobile number.
- If you cannot find your sales receipt or order history, you can contact us at info@adiagro.in, or our customer support for further assistance.
- If you cannot find your sales receipt or order history, you can contact us at info@adiagro.in, or our customer support for further assistance.
How can I return an item?
- Adi agro industries would love to help with the ease of return/ refund/ exchange of your product.
- Provided, you are eligible in the criteria, as stated in our return and refund policy.
- Kindly go through the return and refund policy for further information.
- Provided, you are eligible in the criteria, as stated in our return and refund policy.
- Kindly go through the return and refund policy for further information.
Will you restock items indicated as “out of stock?”
- Definitely, we will restock items indicated as ‘out of stock’, at the earliest.
- Meanwhile, for immediate requirement of the product, mail us at info@adiagro.in or contact us and we will assist you at the earliest.
- Meanwhile, for immediate requirement of the product, mail us at info@adiagro.in or contact us and we will assist you at the earliest.
Where can I ship my order?
- We currently are accepting orders only from India.
- For any concerns regarding shipping, kindly go through our shipping policy and reach out to us at info@adiagro.in for any queries related to shipping.
- For any concerns regarding shipping, kindly go through our shipping policy and reach out to us at info@adiagro.in for any queries related to shipping.
Why are some particles/sediments present at the bottom of the bottle
- Firstly, the sediments or particles are completely normal and natural in cases of wood pressed oils.
- Infact one of the characteristics of wood pressed oil is that, it may contain some sediments or particles from the seeds or nuts that are used to make the oil.
- While the presence of sediments may be unfamiliar to some consumers, it is actually a sign that the oil is minimally processed and retains it’s natural properties.
- Infact, some people believe that the sediments may even have health benefits as they can contain vitamins ,minerals and other beneficial compounds.
- Infact one of the characteristics of wood pressed oil is that, it may contain some sediments or particles from the seeds or nuts that are used to make the oil.
- While the presence of sediments may be unfamiliar to some consumers, it is actually a sign that the oil is minimally processed and retains it’s natural properties.
- Infact, some people believe that the sediments may even have health benefits as they can contain vitamins ,minerals and other beneficial compounds.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
Adi Agro
